Privacy Policy

Privacy Policy for Aroma Obsession

Effective Date: January 27, 2025

Aurum Essence (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our customers and visitors. This privacy policy explains how we collect, use, store, share, and protect your information when you visit our website, https://aromaobsession.com/.

1. Information We Collect

We collect and process the following types of information:

a. Personal Information Provided by You

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party payment processors)
  • Any other information you provide when filling out forms on our website

b. Automatically Collected Data

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies

c. Third-Party Data

If you interact with us via social media or third-party platforms, we may collect data shared with us by those platforms based on your privacy settings.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill orders
  • To provide customer support and respond to inquiries
  • To send order confirmations, shipping updates, and other transactional communications
  • To send marketing emails and newsletters (with your explicit consent)
  • To improve our website, products, and services
  • To comply with legal obligations

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: For marketing communications and cookies (where applicable).
  • Contractual Necessity: To fulfill your orders and deliver products.
  • Legitimate Interests: For analytics, fraud prevention, and improving user experience.
  • Legal Compliance: To meet regulatory and legal obligations.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share it with the following parties:

  • Service Providers: Payment processors, shipping companies, and IT service providers who assist in fulfilling your orders and operating the website.
  • Legal and Regulatory Authorities: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your data may be transferred to the new entity.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website usage.

  • Essential Cookies: Necessary for the website to function.
  • Performance and Analytics Cookies: Help us improve site performance.
  • Advertising Cookies: Used to deliver targeted ads.

You can manage your cookie preferences through your browser settings.

6. Data Security

We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse. These include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Access controls and authentication protocols
  • Regular security audits and updates

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we hold about you.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your data under certain conditions.
  • Right to Restriction: Request a limit on the processing of your data.
  • Right to Data Portability: Request a copy of your data in a machine-readable format.
  • Right to Object: Object to the processing of your data for direct marketing purposes.
  • Right to Withdraw Consent: Withdraw consent where processing is based on it.
  • Right to Lodge a Complaint: File a complaint with your local data protection authority.

To exercise any of these rights, contact us at [email protected].

9. International Data Transfers

If you are accessing our website from outside Nigeria, note that your data may be transferred to and processed in Nigeria, where our business operates. We ensure adequate safeguards are in place to protect your information.

10. Children’s Privacy

Our website is not intended for individuals under 16 years of age. We do not knowingly collect data from children.

11. Updates to This Policy

We may update this privacy policy from time to time. Significant changes will be communicated via email or website notifications.

12. Contact Us

For questions or concerns regarding this privacy policy, please contact us at:
Business Name: Aurum Essence
Website: https://aromaobsession.com/
Email: [email protected]
Address: House 6 Citec Vila, Gwarinpa, Nigeria

By using our website, you agree to the terms of this privacy policy.