Terms & Conditions

Terms and Conditions

Effective Date: January 27, 2025

Welcome to Aroma Obsession (the “Website”), owned and operated by Aurum Essence (“we,” “us,” or “our”). By accessing or using our Website, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use the Website.

1. General Information

These Terms govern your use of our Website and the purchase of products offered on it.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old or have parental/guardian consent to use the Website.
  • You are legally capable of entering into a binding contract.

3. Products and Services

Aurum Essence specializes in sustainable and ethically sourced perfumes.

  • Product descriptions, pricing, and availability are subject to change without notice.
  • We strive to ensure product information is accurate but cannot guarantee that all descriptions, images, or details are error-free.
  • All products are sold for personal, non-commercial use only.

4. Orders and Payments

a. Order Acceptance

We reserve the right to accept, reject, or cancel any order for any reason, including but not limited to:

  • Unavailability of stock.
  • Errors in pricing or product descriptions.
  • Fraudulent or suspicious activity.

b. Pricing

All prices are displayed in the applicable currency and exclude shipping fees unless otherwise specified. Prices are subject to change without prior notice.

c. Payment

Payments are securely processed through third-party payment providers. By providing payment information, you confirm that you are authorized to use the payment method.

5. Shipping and Delivery

  • Shipping times and costs are provided at checkout and may vary based on location.
  • We are not responsible for delays caused by carriers, customs, or other external factors.
  • Risk of loss or damage passes to you upon delivery of the product.

6. Returns and Refunds

a. Eligibility

We accept returns of unopened, unused products within 14 days of delivery.

b. Process

To request a return or refund, contact us at [email protected] with your order details.

c. Exceptions

We do not accept returns for:

  • Used or damaged products (unless due to a manufacturing defect).
  • Custom or personalized items.

7. Intellectual Property

All content on the Website, including but not limited to text, images, logos, product descriptions, and design, is the exclusive property of Aurum Essence or its licensors and is protected under intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without prior written consent.

8. User Conduct

By using the Website, you agree to:

  • Use the Website only for lawful purposes.
  • Not engage in any activity that disrupts or interferes with the Website’s functionality.
  • Not attempt to gain unauthorized access to our systems or user data.

9. Privacy Policy

Your use of this Website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

10. Disclaimers and Limitation of Liability

a. Disclaimers

  • The Website and its content are provided on an “as is” and “as available” basis.
  • We make no warranties, express or implied, regarding the Website, products, or services.

b. Limitation of Liability

To the maximum extent permitted by law, Aurum Essence shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of the Website or products.
  • Losses or damages resulting from unauthorized access to your data.

11. Indemnification

You agree to indemnify and hold Aurum Essence, its officers, employees, and affiliates harmless from any claims, losses, or damages arising from your breach of these Terms or misuse of the Website.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Nigeria. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Nigeria.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Continued use of the Website after modifications signifies your acceptance of the updated Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Thank you for choosing Aurum Essence. Your trust and satisfaction are our priorities.